Booking & Cancellation Policy
Booking Policy
Appointments are available by appointment only and are subject to availability.
A non-refundable$25.00 deposit is required to secure your appointment and is applied toward your remaining service balance.
Appointments booked require a card on file at the time of booking.
Appointments scheduled in studio by your esthetician require the deposit and confirmation when your 48-hour reminder is received by text or email.
If an in-studio appointment is canceled, future appointments must be booked online.
All appointments are subject to our cancellation, no-show, rescheduling, and late-arrival policies.
By booking an appointment, you agree to all studio policies.
Cancellations
48-hour notice required to cancel or reschedule an appointment
Same-day cancellations, no-shows, will result in the remaining balance of your service charged.
If the card on file cannot be processed for a no-show or late cancellation, future booking privileges will be suspended until the remaining balance of the missed or canceled service is paid in full.
Appointments cannot be canceled or rescheduled by phone, text message, or social media. To make changes, please use the link included in your 48-hour appointment reminder.
Studio Cancellation Policy
If Vesoel Healing House cancels an appointment within 48 hours of the scheduled service time, including same-day cancellations due to illness or emergencies, the $25 retainer will be fully refunded based on standard banking processing timelines.
Running Late
Arrivals 10 minutes late will result in a late fee of $25.00
All Clients
One no-show revokes booking privileges.
Vesoel Healing House operates by appointment only.