Privacy Policy
Effective Date: 05/25/2025
Last Updated: 05/15/2026
Vesoel Healing House (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us via text message, email, or other platforms. By booking an appointment or using this website, you agree to our Terms of Use, Privacy Policy, and all service-related policies.
We collect personal information such as your name, contact details, date of birth, appointment history, and payment information when you book or communicate with us. To safely provide services, we may also collect relevant health information, including medical history, consultation details, and before-and-after photos with your consent. When visiting our website, certain data such as your IP address, device type, and browsing activity may be collected through cookies or analytics tools. If you opt in to receive text messages, we may collect your phone number, consent, and message details related to appointments, reminders, or promotions.
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Information We Collect
Your information may be used to provide services and manage appointments, communicate with you by text, email, or phone, maintain accurate client records for treatment planning and follow-up care, process payments and transactions, meet legal, HIPAA, and professional requirements, and improve our website, services, and overall client experience..
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How We Use Your Information
How We Share Your Information
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We do not sell your personal or health information. Your information is only shared with authorized Vesoel Healing House personnel, trusted third-party providers such as payment processors and HIPAA-compliant booking platforms under strict confidentiality agreements, with your written consent, or when required by law, regulation, or court order.
Privacy, Security & Policy Updates
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We adhere to all applicable HIPAA regulations to protect your Protected Health Information (PHI), with safeguards that include secure data storage, encrypted communications, and access limited to authorized personnel only. Our website may contain links to third-party sites, and while we aim to provide helpful resources, Vesoel Healing House is not responsible for the privacy practices or content of those external websites. Our services are intended for individuals 18 years of age or older, and we do not knowingly collect information from minors. We reserve the right to update this Privacy Policy at any time, with any changes reflected on this page along with the most recent revision date. If you have any questions regarding this policy or how your information is handled, including your PHI, please contact us directly.